An urgent warning has been issued to individuals using Android or iPhone devices, emphasizing the critical nature of the message. The alert was prompted by ongoing apprehensions regarding the use of unofficial power packs to charge batteries. Nowadays, most new devices are packaged solely with a USB-C cable, necessitating a separate purchase of a charger, typically priced at a minimum of £20.
Recognizing the significant expense, many consumers seek more affordable options. Unofficial chargers are readily available on platforms like Amazon for under £8, significantly undercutting the prices of branded products from manufacturers such as Apple or Samsung. Nonetheless, consumer advocacy organization Which? has cautioned that opting for these cheaper alternatives may entail severe safety hazards.
Which? conducted an investigation, acquiring various chargers from online platforms like Amazon, AliExpress, B&Q Marketplace, Debenhams Marketplace, and eBay. Shockingly, tests revealed that nine chargers were at risk of causing electric shocks due to substandard manufacturing practices, while eight were identified as potential fire or explosion threats.
One particular plug closely resembled an Apple USB-C 35W Power Adapter, priced at £11.99 with packaging featuring Apple’s branding. Despite its appearance, Which? determined that the product was a counterfeit charger that failed safety assessments.
The scrutiny also unveiled chargers lacking mandatory UK safety markings and devices with hazardous internal circuitry, heightening the likelihood of overheating, fire outbreaks, or explosions.
This is not the first instance where Which? has raised alarms about unsafe electrical goods distributed through online marketplaces.
Sue Davies, Head of Consumer Protection Policy at Which?, emphasized the substantial repercussions of poorly designed electrical products, which can lead to life-altering or fatal consequences. She urged the government to leverage new authorities under the Product Regulation and Metrology Act to reinforce product safety regulations and impose clear legal responsibilities on online platforms, supported by stringent enforcement measures.
In response, Amazon underscored its commitment to customer safety, citing its collaboration with Electrical Safety First to advocate for secure charging practices. The company asserted that all items sold on its platform must adhere to relevant laws and regulations, confirming the removal of the chargers flagged by Which?. Amazon assured proactive monitoring for safety issues, recalling affected products, and reaching out to customers when necessary.
B&Q echoed these pledges, emphasizing its serious approach to product safety and proactive efforts to prevent the listing of recalled items on its Marketplace.
For consumers, the advice is simple: opt for chargers from authorized retailers or reputable brands like Apple, Belkin, Anker, and Samsung. Despite the higher initial cost, experts caution that the safety risks associated with cheaper alternatives far outweigh the savings.