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Ofcom Considers Discounted Stamps for Benefit Recipients

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People receiving benefits may soon enjoy reduced prices for stamps as part of proposed changes by Ofcom. The regulatory body is considering implementing a discount scheme akin to existing social tariffs for mobile and broadband services aimed at benefit recipients.

Over the last four years, the cost of first-class stamps has surged from 85p to £1.70, while second-class stamps have climbed from 66p to 87p within the same period. Ofcom has initiated a review and is seeking public input until December 5, 2025, with plans to release a consultation by the first quarter of 2026. Royal Mail is responsible for setting stamp prices in the UK.

Responding to the potential changes, a spokesperson for Royal Mail pledged full cooperation with Ofcom’s review, emphasizing the company’s commitment to keeping prices affordable while addressing the rising operational expenses linked to maintaining the Universal Service.

In a separate development, Royal Mail recently faced a £21 million fine for failing to meet its annual delivery targets for first and second-class mail. Despite the regulatory scrutiny, the company must maintain high delivery standards, with Ofcom allowing adjustments to the service such as discontinuing Saturday deliveries for second-class letters.

Chief Executive Martin Seidenberg of International Distribution Services (IDS) acknowledged the challenges ahead, projecting ongoing adjustments extending into 2026. Royal Mail reported improved underlying earnings of £12 million for the year ending March 31, a significant improvement from the previous year’s losses of £336 million. However, when factoring in redundancy costs, the company still recorded underlying operating losses of £8 million.

Given the complexities involved, Royal Mail is committed to ensuring a smooth transition and meeting customer expectations without disruptions.

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